Your well-being is our responsibility

At qee Responsible Gaming — Keep the fun within limits, full of joy

Gaming is truly fun only when it stays in control. qee wants you to play — but healthily, and within the right limits. On this page you will find all the responsible gaming tools and information you need.

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Responsible Gaming
Our top priority
18+ Only
18+Strict Age Restrictions
5Safety Tools
24/7Support Available
FreeUse All Tools
Responsible Gaming What does it mean?

Online gaming or betting is a legitimate form of entertainment — much like watching a film or playing cricket. But like any entertainment, it needs to stay within limits. Responsible gaming means playing with an awareness of your budget, your time, and your state of mind — so that gaming remains a source of enjoyment, not a source of problems.

At qee, we believe a happy and healthy player is our greatest asset. That is why we do not just offer games — we also provide responsible gaming tools, resources, and support. At qee, responsible gaming is a right for every member, not a privilege.

Many people in Bangladesh see gaming as a quick way to get rich — that's a misconception. Responsible gaming means one thing: only bet money you can afford to lose without it affecting your household. A win is great, but a loss shouldn't derail your life.

Qee's responsible gaming program features five powerful tools that you control yourself. No reasons required, no judgment passed — your decision alone is enough.

The key message: Gaming is entertainment — not an investment. Chasing losses with more bets is the most dangerous habit of all. qee is here to help you break that cycle.

Responsible Gaming Gauge
I stay in control of my budgetIdeal
I play within set time limitsImportant
The urge to bet again after a lossCaution
Betting with household moneyWarning Signs
Gaming instead of sleeping or workingWarning Signs

Keep in mind: If you notice any of the warning signs above, use qee's responsible gaming tools or contact us immediately.

qee's Responsible Gaming Commitment

Every step we take is made with your protection in mind.

Strict Age Verification

Age verification using a National ID or birth certificate is mandatory when registering at qee. No one under 18 can open an account under any circumstances.

Personal Betting Limit

Set your own daily, weekly, and monthly betting limits. Limits take effect immediately once set; increasing a limit requires a 7-day waiting period.

Cooling-Off Period

Feeling tired or stressed? Take a break of anywhere from 24 hours to 6 weeks. During this time, betting on your account will be temporarily suspended.

Self-Exclusion

You can exclude yourself for a set period or permanently. Once self-exclusion is active, you won't receive any promotional messages from qee.

Real-Time Tracking

View your gaming time, spending, and betting history at any time. Stay aware — monitor how much time and money you are spending.

24/7 Support Center

Talk to qee's specialist team any time. If you're struggling with gaming, our live chat is there to help you straight away.

Five Safety Tools — Learn More
Tool 1
Deposit Limit

Set a maximum deposit amount per day, week, or month in advance. When you reach your limit, qee will notify you. Reducing a limit takes effect immediately; increasing one requires a 7-day waiting period.

Tool 2
Session Time Limit

Decide in advance how long you will play in one session. Once the time is up, qee will automatically send you an alert and, if needed, end the session. Rest matters — qee is here to remind you.

Tool 3
Cooling-Off Period

When you're feeling stressed or overwhelmed, take a break of anywhere from 24 hours up to 42 days. During this time you can still log in, but you won't be able to place bets or make deposits. Once the break is over, qee will welcome you back.

Tool 4
Self-Exclusion

If you feel gaming is having a negative impact on your life, self-exclusion is the right choice. You can exclude yourself for anywhere between 6 months and 5 years, or permanently. During an exclusion you cannot create any new accounts.

Tool 5
Reality Check

Qee will automatically display a pop-up every hour or at set intervals showing: how long you have been playing, how much you have lost, and how much you have won. This information helps keep you informed and aware.

All tools are free: All of qee's responsible gaming tools are completely free. Use them without giving any reason. qee respects your decision.

Problematic Gaming Recognise the Signs

If any of the signs below sound familiar, it may be time to take stock. There's no shame in it — recognising a problem takes real courage.

  • Chasing losses by placing bet after bet
  • Gaming with household funds or borrowed money
  • Being unable to stop gaming, even when you want to
  • Lying to family or friends about your gaming
  • Playing instead of spending time on work, studies, or family
  • Feeling restless, irritable, or angry when you cannot game
  • Gradually spending more and more time gaming
  • Gaming while neglecting sleep, meals, or personal health
  • Playing within a set budget — that's responsible gaming
  • Being able to walk away after a loss — that's responsible gaming
Yourself Assess

Answer these questions honestly:

Did you spend more than your set budget last month?
Yes — Time to Be Careful
No — I'm good, I'll keep going
Do you bet more when you're angry or frustrated after a loss?
Yes — This Is a Warning Sign
No — great self-control
Is gaming causing problems with your family or work?
Yes — Get Help Now
No — I'm fine

Even one "yes" is enough: If you answered "Yes" to even one of these questions, talk to qee or use self-exclusion or cooling-off right now.

How use the tools

Secure your gaming experience in just a few simple steps.

1
Log in to your qee account

Enter your mobile number and password to log in to qee. If two-step verification is enabled, enter the OTP.

2
Go to Account Settings

Click the profile icon in the top-right corner, then select the "Responsible Gaming" option.

3
Choose your preferred tool

Deposit limit, session limit, cooling-off, or self-exclusion — choose whichever suits your needs.

4
Set a limit or duration

Enter the amount or time limit and confirm. Changes take effect immediately.

5
You'll receive a confirmation

Once a tool is activated, you will receive an SMS confirmation to your registered number. If you have any doubts, please contact customer support.

Protection Tool Limits
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Daily Limit

Any amount, minimum BDT 100

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Weekly Limit

Up to 7x the daily limit

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Monthly Limit

Up to 4x the weekly limit

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Cooling-Off

24 hours to 6 weeks

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Exclusion

6 months to permanent

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Reality Check

30 minutes to 4 hours

Responsible Gaming Frequently Asked Questions

No — self-exclusion keeps your balance completely safe. Any valid balance will be fully refunded at the end of the exclusion period or when your account is closed. Only bonus balance will be forfeited.

Yes — during a cooling-off period you can log in to view your history and balance, but you won't be able to deposit, bet, or withdraw. This is designed for a temporary break; for a complete stop, choose self-exclusion.

Yes — reducing your deposit limit takes effect immediately. However, increasing a limit requires a 7-day cooling period. This is in place to prevent impulsive decisions that could lead to higher spending in the heat of the moment.

Reach us via qee's 24/7 live chat. Our specialist team is ready to assist with tool setup, guidance, or self-exclusion. All conversations are kept strictly confidential.

Once a fixed-term self-exclusion ends, you'll need to contact qee and request reactivation. Permanent exclusions cannot be reversed. This delay is intentional — to make sure any decision is made with a clear head.
Play responsibly — Stay in good spirits

Sign up at qee and enjoy safe, fun gaming with our responsible gaming tools.

💚 Healthy Gaming 🛡️ 5 Tools 📊 Limit Controls ⏸ Cooling Off 🚪 Self-Exclusion 🔞 18+ Only
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